Ground Handling

Quality & Safety
is our commitment ≫

Ground Handling

Fast and dependable check-in as well as a very personal approach are both a matter of course in private flying. Our private jet ground handling service department honours these values and arranges for everything that you can expect from a professional service in this regard.

Aircraft ground handling is carried out in accordance with strict safety regulations on the basis of a licence granted by the Civil Aviation Authority. We belong to the very small, yet global, circle of providers with the prestigious IS-BAH accreditation (an international audit of aviation ground handlers based on globally recognised standards).

Our bases at Prague and Bratislava international airports provide facilities of high quality and state-of-the-art technical equipment necessary for the seamless handling of current types of civil aircraft and helicopters. Our team of professionals ensures the comprehensive care dedicated to your jet before departing and after landing. In cooperation with the travel management department, we provide related services for both the crew and passengers. To add that extra touch of comfort to every arrival and departure, our exclusive concierge service at Terminal 3 in Prague is available to our clients.

Quality & Safety is our commitment ≫

Ground Handling services include

Handling
  • Juliana Nevrova Outstation Technical Support Supervisor and Procedures Administrator,
    Air Baltic Corporation
    Thank you for the assistance that you have provided to us during this complicated situation with our Q400 aircraft in Prague. We appreciate your help very much!
  • Andre Fodor VP, Aviation & Global Opportunities,
    Johnsonville Sausage
    With business operations in more than 40 countries, we need an international handler with extensive experience and connections. ABS has highly trained staff that have handled us, worldwide, over the past five years with excellence. Their experience and professionalism translates to cost-effective operations and flawless trip success. I highly recommend ABS as a seasoned and experienced handler that takes pride in high quality services and great customer service.
  • Wynand Meyer Quality Service Manager, VIP Operations
    UAS International Trip Support
    I had the pleasure to work with ABS JETS Handling on a recent VIP flight in April 2016. ABS JETs was attentive to all my requests and very professional, all services requested were available and ready before our aircraft arrived. Our flight was turned around within 30 minutes, well ahead of schedule. (However, due to weather conditions at our next destination we had to wait, but if there was no weather issues our flight would have departed ahead of schedule.) Martin Pochman is very professional and many thanks to him for making this flight such a success.

Hangarage

Hangarage is offered in modern, heated hangars that are at your disposal in Prague and Bratislava. We own two hangars at the Prague Airport with an area totalling more than 6 000 m2. The hangar in Bratislava has an area of 2 300 m2. Both hangars at the airport in Prague are located in the „Jih“ („South“) zone and can fit aircraft as large as a B737 or A320. Aircraft are towed to the hangars by our own, fully-trained staff and on the basis of valid permits and licences.

VIP Lounge

As part of our ground handling services, we offer the possibility of using the facilities of our VIP lounge. A bar with coffee and other beverages is available to you at the premises. You are also welcome to use the TV, computer with printer, and free Wi-Fi connection.

We provide Ground Handling services at the following airports

Handling Prague – Václav Havel Airport Prague

Complete handling services


Handling Bratislava – Letisko M. R. Štefánika – Airport Bratislava, a. s.

Complete handling services


We are able to arrange ground handling services for you at all other Czech and Slovak airports where we do not have an official presence.


Our Ground Handling services are internationally certified

FAQ's

  • What is included in the basic ground handling service package?

    The ground handling fee includes the following services:

    • Coordinating the flight with Prague Airport (securing aircraft parking, passage through the airport terminal, etc.).
    • Securing and making changes to airport slots.
    • Monitoring ATC slots.
    • Positioning safety bars and cones.
    • Transporting passengers and crew from the aircraft to the terminal and vice versa.
    • Transporting luggage from the aircraft to the terminal and vice versa.
    • CREW Lounge at our facilities.
    • Airport passenger service upon arrival at the terminal.
  • What methods of payment are accepted when paying for ground handling?

    At Prague Airport, you can pay for handling services directly before departure or by using a special form. The form is required for payment in Bratislava and other airports.

    Payment at the airport

    Credit Card: Master Card, Visa, American Express, JCB, and Diners Club International
    Cash: CZK, EUR, USD.

    Payment via form

    Our handling agent will send you a “Credit Card Authorisation Form” via e-mail in advance. By filling in the form beforehand, you will save yourself the worries of paying at the airport and it will allow us to charge your card for the payment once the aircraft has departed.

  • What are the hangarage and parking capacities at Prague Airport?

    The ABS Jets hangar capacity is limited to aircraft based in Prague and Bratislava as well as their flight programme. If the hangar is fully occupied, we also provide parking in front of the hangar in our private ground handling area.

  • What type of service equipment does ABS Jets use for ground handling?

    ABS Jets uses a tow tractor in order to relocate aircraft using a hitch, or with the help of towbarless tractors. We service the aircraft toilets and drinking water using our own equipment.

  • How long does passenger clearance take and what are the visa requirements and customs regulations in Prague and Bratislava?

    Passenger clearance is fast and comfortable. The total passenger clearance time is 5–10 minutes at the most, including security, passport, and possible customs checks. Information about visa requirements and customs regulations can be found on the International Air Transport Association website.

  • What are the parking options offered at the airport?

    Prague Airport – Terminal 3

    You can park directly in front of Terminal 3. More information can be found directly on the Prague Airport website.

    ABS Jets private parking

    Before departing, you can also park your vehicle in our private car park. Once you return, we will bring the car back to you. We also offer the option of long-term parking at the ABS Jets car park.

    Bratislava Airport

    It is possible to park directly in front of the GAT, which offers a car park with a capacity of 40 spots for airport clients.

  • Is there a possibility of ordering catering for the aircraft?

    We are happy to order catering or floral arrangements to suit your taste. If you want to order the entire menu yourself, you can do so directly using the Private Jet Catering website. You can also find the complete selection on their website.

  • What are the accommodation and transportation options you offer for the crew and passengers?

    Accommodation

    Based on your requests, we will select the most suitable accommodation for the crew and passengers. The accommodation fee, charged at ABS Jets contracted prices, can be included in the invoice for ground handling services or you can pay directly at the hotel.

    Transportation

    VIP transportation: we will arrange a luxury vehicle with a chauffeur. In this case, the cost of transportation will be included in the total price of ground handling services. VIP transportation should be arranged at least two hours before the planned arrival/departure.

    Taxi: if you decide not to take advantage of the VIP transportation services, we will arrange transfer with a reputable taxi service.

  • Is it possible to access the aircraft outside the planned time of departure/arrival?

    We can provide you with access to the aircraft outside the planned time of departure and arrival. In the case of crew holding pilot ID cards, all you need is to arrive at Terminal 3 (Prague) or the GAT (Bratislava). In the case of other persons, it is necessary to apply for a so-called one-time entry. For this permit to be issued, we will need the given name, surname, date of birth, and national identity card or passport number of all persons wishing to access the airport apron.

  • What are the refuelling options at Prague Airport?

    At the present time, there are two providers of aviation fuel at Prague Airport: Prague Fuelling Services and Czech Airlines Handling. You can use Slovnaft and Shell at the airport in Bratislava.

    Fuel can be paid for with special fuel cards, filling notes, or by credit card. Fuel can also be invoiced through ABS Jets Handling and included in the invoice for ground handling services. In this case, however, the deduction of excise duty and VAT for commercial flights cannot be applied.

  • Do you offer aircraft technical support?

    Our company manages a service centre certified to provide technical support for Embraer Legacy 600 and 650, Phenom 100 and 300, and Gulfstream 550 aircraft.

Company documents

View our Ground Handling Approvals

You can reach us via

+420 725 747 997 or handling@absjets.com (Handling CZ)

+421 911 563 190 or handlingbts@absjets.com (Handling SK)

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